Print Details

All prints are made to order, printed in house and signed by Gray.
Printed on premium archival luster paper or museum quality matte photo paper (Private Collection).
Editions are included where applicable. Editions vary according to series & size.*

*Please refer to the product information tab on the product page for specific details.

STANDARD PHOTOGRAPH SIZING*:

• Image Size: 11.5" x 17", Paper Size: 13" x 19"
• Image Size: 24" x 36", Paper Size: 32" x 44"
• Image Size: 36" x 54", Paper Size: 44" x 62"

*Please refer to the product information tab on the product page for specific details.

CUSTOM SIZING:

Custom sizing (20" x 30 – 44" x 64") is available for prints offered on the site. Please email customerservice@graymalin.com with the image & size requested for more details. We do not license our images for other parties to print.

Gift Orders:

We do not include a price nor an invoice within any of our shipments. If you would like to include a handwritten note within your order, please reply directly to your email order confirmation to customerservice@graymalin.com. Unfortunately we do not offer gift wrapping services.

Packaging Care:

• Unframed small prints are packaged in a clear sleeve with a backing board and inserted between two heavy-duty foam board panels and placed within a heavyweight mailer for full protection in transit.
• Unframed medium/large prints are carefully rolled with kraft paper by our team of experts and placed in an extra thick, heavyweight tube for full protection in transit.

*We are here to help! If you have any issues with the arrival of your print please contact us at guestservices@graymalin.com.

Gray Malin framing is provided by 3rd party framing partners. Our framing partner in Los Angeles, CA ships to the US and Canada, and our framer in Ashersleben, Germany ships to most European countries.

See FAQ for a list of complete countries.

FRAMING DETAILS

• Choice of hardwood frame moulding in matte white, matte black or natural maple wood*
• UV blocking acrylic glass which protects against 91% of UV rays
• acrylic glass, which protects against 91% of UV rays
• Single 4 ply white core matboard
• Heat activated foam board backing
• Sawtooth hanger & nail (small size)
• Hanger & nail (small size)
• 1 pair of Drings & nails (medium/large size)
• Protective paperback finish
• Custom Gray Malin gold seal sticker

STANDARD OVERAL FRAME DIMENSIONS*:

• Small — 15.5" x 21.5"
• Medium — 29.5" x 41.5"
• Large — 43" x 61"

*Please note exceptions apply to certain series, always refer to the product information tab on the product page for specific details on sizing.

*Size includes print, mat, and moulding.

MAPLE WOOD MOULDING DIMENSIONS*:

• Small/Medium/Large (width) x 1.63" (height) x 1.44" (rabbet)

BLACK AND WHITE MOULDING DIMENSIONS

• Small/Medium – 81" (width) x 1.19" (height) x 1 (rabbet)
• Large – 1.63" (width) x 1.38" (height)

Mat Board Details

• Small prints have a 1" mat
• Medium prints have a 1.75" mat
• Large prints have a 1.5" mat
• Border size begins .5" from ink.
• Slight sizing variation on the mat is possible.
• Mat board only available in white.

Care Instructions

• Use a gentle touch when hanging/moving the art to a new location
• Avoid lifting framed print from hanger/D-Rings
• Plexi-glass may be cleaned with a basic glass cleaner
• Use a lint-free cloth to clean surface
• Spray cleaning solution on the cloth—not the art itself.
• To keep hardwood moulding clean, dust regularly with lint-free cloth
• Normal wear & tear can be removed with Magic Eraser

Hanging Instructions:

S-

• Hold GM frame to wall in the desired position.
• Lightly mark pencil at sawtooth hanger location.
• Apply screw or nail into your wall
• Leave screw/nail 1/8" to 1/4" from wall to hang.
• Hang on sawtooth hanger, check with level.

M+L-

• Grab a friend.
• Rub a little pencil on the corner of the D-rings and make sure the D-rings are flipped up.
• Hold frame straight using a level.
• Gently place frame against the wall in desired position.
• This will leave small pencil marks for the picture hangers.
• Position your picture hangers so the hooks align with the pencil marks on the wall.
• Hammer the nails through your 2 picture hangers.
• Hang D-rings on hangers. Check with level.

Shipping - Domestic:

• Please note that if you place an order during a week of a U.S. bank holiday that shipment might be delayed slightly.
• Business days are Monday through Friday, excluding weekends and Federal holidays.
• FedEx cannot deliver to P.O. boxes.
• If your order is less than $1000 the package will not require a signature. If your item is over $1000 your package WILL require a signature. The Gray Malin studio is not responsible for any packages that have not been signed for upon delivery.
• Please note the below is an estimate. Shipments may experience slight delays during heavy sales periods or weather related issues.

Shipping - International:

• Please note the below is an estimate. Shipments may experience slight delays during heavy sales periods or weather related issues.

*Exceptions apply for international shipping. Please refer to product page shipping tab as not all non-photography products are avaiable for international shipping.

WE SHIP TO THE FOLLOWING INTERNATIONAL COUNTRIES:

• North America
• Canada, United States, Mexico
• South America
• Brazil, Argentina, Bolivia, Bermuda, Aruba
• Africa
• South Africa, Israel, Qatar
• Asia
• China, Japan, Taiwan, Russia, India, Saudi Arabia, United Arab Emirates, Taiwan, Hong Kong, New Zealand, Singapore, South Korea
• Australia
• Europe
• Spain, Ireland, United Kingdom, Belgium, Netherlands, France, Italy, Germany, Norway, Sweden, Denmark, Greece, Turkey, Austria, Belgium, Bulgaria, Croatia, Czech, Republic Denmark, Estonia, Finland, Hungary, Ireland, Latvia, Liechtenstein, Luxembourg, Monaco, Poland, Portugal, Slovakia, Slovenia, Switzerland, Lithuania, Romania, Iceland

Gray Malin prints and products (excludes trays) are returnable within 5 days of delivery. Funds will be credited in the form of a merchandise credit. Continental U.S. and Canada only, not applicable to Alaska, Hawaii & International orders.

• Return process must be initiated within 5 days of delivery by contacting Guest Services.
• Products must be returned unopened, undamaged & in original packaging.
• Framed & unframed prints must be returned undamaged & in original packaging.
• Return shipping label will be provided by Guest Services. Shipping charges will be deducted from merchandise credit. Items must be return shipped within 48 hours of label receipt.
• 30% restocking fee applies to all returned framed photography. Please note for all exchanges, only current promotions may be applied to new orders. Past promotions may not be applied unless an even exchange is initiated.

All Gray Malin prints and products purchased through 3rd party vendors are non-exchangeable and non-returnable through our site. Please refer to the 3rd party vendor's terms and conditions for any issues with your order. 

Any damaged or incorrect Gray Malin prints or products, purchased on our site, are eligible for replacement. We require all damaged and incorrect prints/products to be returned to our studio for replacement. On the day of your delivery please carefully inspect your shipping package. Be sure to document any/all impurities and include this information when contacting customer service regarding your damaged item. We must receive written notification as well as photo documentation of damages within 14 days of receiving item. After 14 days, we will no longer be able to replace an item. For damaged or incorrect work, please send an email to customerservice@graymalin.com.

Only 1 promotion is applicable at a time and promotions cannot be combined. The designer/trade discount cannot be combined with current promotions. Promotions are applied at checkout and cannot be adjusted or added after an order is placed. We only honor promotions for orders made 24 hours before the current offer. Please reply to your order confirmation and request a price adjustment. All sales are final.